Guarantee

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100% unconditional money-back guarantee

Despite the endorsement of a growing number of organisations, excellent reviews, the support of an independent advisory panel and consistently positive testimonials – we 100% recognise that as a digital product, it is vital that we offer certain guarantees. For complete peace-of-mind, VideoBiker therefore offers the following guarantees to paying members – ensuring their purchases are no-risk.

VideoBiker unconditional money-back guaranteeFor complete peace-of-mind VideoBiker memberships include a 90-day unconditional money-back and satisfaction guarantee. Subject to our policies,  if you have purchased and sufficiently utilised a membership – and VideoBiker has not enhanced or better prepared your motorcycle training experience (CBT, MOD1, MOD2 or Advanced) – then we will refund your full purchase price.

Refund requests must be submitted via a support ticket.

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See our FAQ’s and if you are unable to find an answer – please visit support. The search box below may also help.