To get started with ‘In-Contact’ free-of-charge…fill out the form or call us on 0121 270 6071. Other contact options here and you can also open an instructor/ATB free account.

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ONLINE SINCE 2000 Most respected ATB booking, admin & CRM software

1.2 MILLION Of individual Motorcycle training courses booked

£104 MILLION Of motorcycle training paid for via 'In-Contact'

5.5 MILLION Hours of motorcycle training administered

Designed to save time, boost productivity & increase profits!

The ‘In-Contact’ booking and CRM system for motorcycle training schools is designed to save time, boost productivity and increase profits. Unlike the other on-line booking systems, ‘In-Contact’ was designed to streamline the specific admin tasks that ATB’s face on a daily basis. In this day of digital everything, smartphones and impatient customers – to not use an online booking system is an error in business judgement!

Save time, increase profits & spend more time training

‘In-Contact’ is the only bespoke motorcycle training school booking, payment and CRM system – designed specifically for UK ATB’s. ‘In-Contact’ is for motorcycle training schools and instructors who want to spend more time training, less time taking calls and significantly less time, bogged down with repetitive administration! ‘In-Contact’ is an essential, efficiency enhancing, profit boosting – online booking and CRM software solution and has been successfully boosting ATB productivity for over 20 years!

DVSA test import

In-Contact - BASIC, ESSENTIAL and PROFESSIONAL

We offer motorcycle training schools three versions ‘In-Contact’ – BASIC, ESSENTIAL and PROFESSIONAL.

FEATURES In-Contact

CBT booking (only)
Diary system
Customer admin (CRM)
Customisation
Merchant account2
Total courses
Total locations
Booking screens
CBT, DAS, ERS & other
Direct to CRM enquiries
Customer portal
Support
Mailshots
DVSA test import
Automatic reminders
Automated messaging
Login security
Staff planner
Motorcycle planner
Reports
Accounting
Virtual SMS number
Merchandise sales
Gift vouchers

BASIC £0 per day1





Stripe
1
1
1



online ticket











ESSENTIAL £2.37 per day1

n/a



Stripe/full
4
1
3



online ticket











PROFESSIONAL £4.34 per day1

n/a



Stripe/full
unlimited
3
unlimited



online ticket











EXTRA
Revenue share
Website hosting
Directory listing3
Marketing tools
Co-branded emails
ATB rewards & offers
VB fees waived
‘In-Contact’ set-up included
Theory test tracking tools
Auto calculate pass rates
30-day rolling contract



basic








6 months
essential








12 months
enhanced







PRICES4
Set-up fee (one-off)
In-Contact (p/m)
Merchant a/c (p/m)

£97
£0
£0-£30

£97
£42
£0-£30

£97
£102
£0-£30

FEATURES In-Contact

CBT booking (only)
Diary system
Customer admin (CRM)
Customisation
ATB merchant account**
Total courses
Total locations
Booking screens
CBT, DAS, ERS & other
Direct to CRM enquiries
Customer portal
Support
Mailshots
DVSA test import
Automatic reminders
Automated messaging
Login security
Staff planner
Motorcycle planner
Reports
Accounting
Virtual SMS number
Merchandise sales
Gift vouchers

FULL INFORMATION
For full pricing information – view website on a desktop PC or MAC. Alternatively, please call us on 0121 270 6071.

EXTRA
Revenue share
Website hosting
Directory listing
Marketing tools
Co/branded emails
ATB rewards & offers
VB fees waived
TAB set-up included
Theory test tracking tools
Auto calculate pass rates
30-day rolling contract

PRICES
Set-up fee (one-off)
In-Contact (p/m)
Merchant a/c (p/m)

1 Daily costs (Basic: £0, Essential: £2.37 and Professional: £4.34) are based on fixed ‘In-Contact’ and merchant account costs. All prices published on this page are inclusive of VAT.

2 A merchant or Stripe account is required for the full functioning of In-Contact. For ‘BASIC’ we recommend Stripe. ‘ESSENTIAL and ‘PROFESSIONAL’ include the option of a full merchant account or Stripe.

3 All ‘In-Contact’ accounts include a ‘basic’ entry in the ATB directory. This includes a searchable entry, plus a ‘basic’ dedicated page. Higher ‘value’ directory listings are included with ‘ESSENTIAL’ and ‘PROFESSIONAL’, but may be subject to a further one-off admin fee. Listings are better explained on the account page.

4 The £97 set-up fee includes new merchant account administration (if required) with First Data and the merchant account fee shown above is payable directly to First Data. VideoBiker does not generate any revenue from merchant accounts or transaction fees.

First Data fees5
(subject to change)
Credit card: 0.9% per transaction
Debit card: 0.5% per transaction
Monthly charge: £30

Stripe transaction fees5
(subject to change)
1.4% + 20p per transaction
Monthly charge: £0

5 On average, 75% of transactions are debit card and 25% are credit card. Stripe is easy and fast to set-up, whereas merchant accounts take an average of 30-days. In most cases, a merchant account is the cheaper option. Stripe is a useful way of getting started with a ‘BASIC’ account and in most cases, ATB’s should then consider the merits of a full merchant account.

Optional extras
Outbound SMS: 4.8p per text (inbound free)
Mailshot emails: 1.2p per email (transactional free)

Single most important business decision we’ve ever made!

Simon Hayes Managing Director RMT Motorcycle Training Making changes to any business is daunting – especially when time challenged! Adding ‘In-Contact’ is the single most important business decision we’ve ever made – giving us a fully integrated out-of-hours online booking system that automates most of our course admin and sends pre-written emails to our customers.

Taking office bookings is also greatly improved, with payments synced to our account. The process of integrating our training school was made extremely easy with ‘In-Contact’. We now run like clockwork – everything is slicker, easier and faster. I would encourage other ATB owners to make the switch without delay. This system has made our business more efficient and more profitable.

Simon Hayes, Instructor
Motorcycle Training School Owner for 25 years

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