Site privacy policy

You are here: VideoBiker / About / Privacy & cookies policy

Stripe Payment security

To ensure the highest possible levels of encryption, VideoBiker utilises the Stripe payment gateway for membership payments and subscriptions. Stripe employs best-in-class security and is a certified to PCI Service Provider Level 1.

All card numbers are encrypted on disk with AES-256. Decryption keys are stored on separate machines. No internal servers and daemons are able to obtain plaintext card numbers; instead, they can just request that cards be sent to a service provider on a static whitelist. The infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure, and doesn’t share any credentials with Stripe’s primary services (API, website, etc.).

Comodo authentication, security and trust

VideoBiker is SSL secured by a Comodo EV SSL certificateVideoBiker is further secured by a Comodo Extended Validation SSL Certificate (EV SSL) – ensuring the highest available levels of trust and authentication. Extended Validation SSL is designed to provide higher levels of security than the standard ‘gold padlock’ by strengthening e-commerce security and combating phishing attacks, with the added visual security of a ‘green address bar’ – confirming audited site security, with audited company identity certification. VideoBiker is protected at 2048-bit, with 99.9% browser recognition

100% UNCONDITIONAL MONEY-BACK GUARANTEE

VideoBiker unconditional money-back guaranteeFor complete peace-of-mind VideoBiker memberships include a 90-day unconditional money-back and satisfaction guarantee. Subject to our policies, if you have purchased and sufficiently utilised a membership – and VideoBiker has not enhanced or better prepared your motorcycle training experience (CBT, MOD1, MOD2 or Advanced) – then we will refund your full purchase price.

Support options

Login
FAQ’s
Support
Glossary
Helpdesk
Guarantee
Raise ticket
Member offers
Discount codes
Recover account
Submit feedback

See our FAQ’s and if you are unable to find an answer – please visit support. The search box below may also help.